Job Description

The key focus for this role is about Why and What to build. In this role, you will work with engineering, marketing, sales, and support to own your respective product end to end. Successful candidates will have shown the ability to ship a quality product in a fast-paced environment. It is particularly important that you have experience working directly with engineers and engineering management.

What would you be doing?

• Ownership of one of Plivo’s products to define a long-term roadmap.
• Engage with customers and cross-functional teams to design, deliver, and support the product.
• Managing the product backlog and prioritizing product stories in engineering sprints.
• Working closely with the engineering teams on new features and critical bugs.
• Internal and External stakeholder management.
• Roadmap definition and execution.
• Product training programs.

Responsibilities

• Product Quality: Bugs, Uptime, Stability, Test Process
• Product Development: User experience, New features, and enhancements
• P&L: Pricing, Packaging, Margins
• Sustainability: Enabling Sales, Support, Solutions Engineering & Customer Success teams

Who would be the right fit?

At least 5 years of overall experience and must have worked in the capacity of Product Manager for at least 2+ years Software development background is required Experience working with REST APIs is a bonus Experience with stakeholders and customer management

Technology

• Programming languages: Python (Django, Celery, Flask,…), Golang (Echo, …), Java, C, Javascript & React
• Cloud provider: 100% hosted on AWS, managed via Terraform
• Architecture: Microservices + Docker + ECS + Consul, hosted in 7 different AWS regions
• Database/NoSQL: Postgresql, MySQL, Redis, Elasticsearch, Redshift
• CI/CD: Github + Jenkins
• Telecom technologies: SIP/RTP, WebRTC, SMS, MMS, …
• Team org: two-pizzas team with one hands-on Engineering Manager and one Product Manager for each product

Interview Process

Opportunity to catch up with Interesting people during the interview process. Initial conversation with Product Leader – This is to understand your expertise and how well you align with our expectations Level 1 – Problem Solving Discussion with Product Leader – This is to assess your Problem Solving & Tech skills. Level 2 – Problem-Solving Discussion with Product Leader – This is to assess your Problem-solving & Tech skills. Interview with our CEO – Leadership Interview HR Interview – This is to assess the cultural fitment.